Panasonic NN-SN67K Microwave Oven, 1.2 cu.ft, Stainless Steel/Silver

10 reviews for Panasonic NN-SN67K Microwave Oven, 1.2 cu.ft, Stainless Steel/Silver

1. 

   Rated 5 out of 5

   L. Tomk – May 30, 2020

   This is our second Panasonic microwave. The first one lasted several years and had to be replaced. We bought one we thought was superior but what a mistake. It was 2 years of regret, 1000 watts and slow as could be. We finally decided just to just give it away and buy a new Panasonic Inverter. I researched it for a couple of weeks. The reviews and the inverter heating convinced me this was the one we wanted. I think it’s top of the line, 1200 watts of just plain perfection. The “sensor cook” (reheat) button is great, we reheated a dinner plate full of spaghetti and sauce. We were skeptical and wanted to check it but we resisted. When the time was up the food was heated EVENLY, no cold spots or dried out food. Then the water test, 1:30 for water to boil in a coffee cup full of cold tap water. Thumbs up! And at last the popcorn test. 3 different weights of the bags to choose from. We used the option for our size bag, perfect popcorn, nothing burned. I cooked a bowl of instant oatmeal-it came out perfect and in less time than the box directions. I love the “quick 30” second button. That’s all it takes to reheat a cup of coffee. Need more time hit it again. If I had one thing to be critical over it’s the light on the inside. Pretty dinky. The inside has a blue/grey finish. That light should have been the standard microwave light just for that reason. The color doesn’t help with the illumination. Not really a big deal we do have lights in our kitchen ceiling. Easy to clean off a splatter. I like that it opens with a push button. Just easier to clean. It’s small but not that small It can hold a 10-1/2 inch plate with room to spare. This size is perfect for us we use ours just for the basic warm ups and small cooking jobs. Worth every penny. I have to admit this microwave was hard to find at a regular listed price due to the pandemic but Amazon had it for the listed manufacture price and we snapped it up. Actually, I can’t believe the price is so low for a quality microwave like this one. Very happy with our choice.

2. 

   Rated 5 out of 5

   Camille – October 31, 2020

   Easy to use and has been working well for the past 8 months. The black front blends in with our dark kitchen scheme, although the sides are bright silver. Reheating power is strong, noise level is not quiet per se but acceptable for a microwave.

3. 

   Rated 5 out of 5

   koogz – February 6, 2021

   Unboxed this last night and discovered a dent. (See photos)

   Don’t discount the review after the first sentence, or let it sway you negatively.
   In an effort to leave the most accurate review, I am going to follow up this one with another after more usage and time under it. Maybe 30 days. That should do.

   The Dent.
   It arrived with a dent on the left top edge.
   We were a little disappointed and Leary of any dent on a microwave.
   We don’t order appliances online or otherwise. As a matter of fact
   this was the first microwave we ever ordered in our 30 year marriage.

   They’ve always been where we moved, so there was a bit of trepidation.
   Apparently, it’s cosmetic and Amazon Customer Care gave us a $25 credit
   for the issue, which I thought was fine.

   First Use:
   We boiled water.
   I know exciting right!!!

   It works.
   The inverter / flex capacitor / core with dilithium crystals is magical.
   That water boiled faster than I have ever boiled water before.

   Next, we tried cream. Cream is difficult in any situation.
   3.5 ounces in 20 seconds, and even heat through out. Well done!
   Usually the top is hot and the bottom is cold and you have to put it in again. (The cream)

   So far, we are pleased.
   Check back in 30 days!
   $150? I think that’s great if it can last us a good long time.

   I don’t fancy replacing another microwave, so here it goes!

   (Noise Level is going to be subjective, as will the User Interface)
   We could be wrong due to our inexperience with a plethora of microwaves.
   4 stars for now.

   The last photo is the ugly beast it is replacing, but inside the island instead.
   Wish us luck!

   *** We got a really cool hood / fan to replace the giant microwave pictured last ***

4. 

   Rated 5 out of 5

   College-Grad – March 30, 2022

   This was my 2nd purchase of rhis microwave. I purchased an expensive house two yrs ago that had a 2006 magic chef microwave that the owners used a butter knife to make work. It was a built in with trim kit and apparently very popular with contractors in 2006. The microwave had been out of production for 10 yrs and no other microwave would fit with the trim kit, I was extremely lucky that this Panasonic was the only microwave who had a trim kit that fit the existing space. We bought it off Amazon in 2022 and it has worked great. Speaking with my realtor recently she suggested I purchase a backup and keep it tucked away in case the microwave goes out or when I sell the house, since it is a built in appliance and she recommends to all her buyers and sellers to have a new microwave put back if it is the only one that works for a specific space since a filthy microwave can be a turn off for buyers, and in my case would have had to re do the cabinets to get a new microwave to fit. Unfortunately I found out this model is not available anywhere, and Amazon has only a limited amount of used ones for sale, I have seen some sellers double the price for a new one. The microwave is extremely powerful and easy to use. However I would recommend anyone who is considering buying any microwave like the Panasonic to build it, consider getting a standard under the counter mounted model to avoid not being able to replace a built in model later on

5. 

   Rated 5 out of 5

   TK – August 31, 2022

   I’ve always been a fan of Panasonic microwaves since they brought Inverter technology into the line up. I tried a Breville unit at twice the price do to reviews…. that thing was overpriced junk. Died in less than 2 years. So back to Panasonic. It works flawlessly, it is a bit loud if things like a dishwasher running bother you, but it has tons of power and heats evenly and is sleek and easy to wipe down.Not a Panasonic issue, but I wish I had looked for a model with a stainless interior only as my kids can often forget the splatter shields. Hopefully the enameled finish holds up well. Time will tell on that. Hope this helps.

6. 

   Rated 4 out of 5

   J. Dudley – October 17, 2022

   Initially I was annoyed with some of the user interface features, but I reminded myself that my old Sharp microwave lasted for 14 years and so I was very used to the way it worked and didn’t really have to think about it. The longer I have used this Panasonic model the easier it has become to use. Plus, I could have gotten the new model for not much more and that appears to have an easier user face.
   Things I like:
   It looks really nice, very sleek and modern
   It heats well and quickly
   It has a “Quick 30” button and I find myself using that the most
   I has a Popcorn button
   it is lighter than my old one and takes up a little less space, but is just as powerful

   Things I don’t like
   No beverage button (though the new model has one. 3 presses of the Quick 30 takes care of that
   The light doesn’t seem as strong as my old microwave, but it might be an illusion. If I turn off the kitchen light it seems just as strong and I think what is happening is that the kitchen light bounces off the shiny door and reflects back at you so it is harder to see inside
   No button for common uses like Frozen Vegetables. I have to press the Sensor Cook 10 times for frozen vegetables. I got an index card and wrote down the number of times I must press Sensor Cook for the items I most often use. Now that I have gotten used to it it really isn’t a big deal, just annoying at first.
   The cord sticks out from the back of the microwave, the plug sticks out from the outlet and the cord is not flexible as most aren’t for this type of appliance so I have to have the machine pulled out a good five inches from the wall so the cord doesn’t rest against the microwave. I am not sure if it is okay for it to touch or not. Unfortunately my outlet is directly behind the machine. This might not be a problem if you have your outlet in a different place.
   It is noisy, but no noisier than my old one, and maybe just a bit less
   The reason I gave it four stars is that it does its most important job well–heating food. So far everything has come out just the way I want it. And the longer I use it the easier it is to use.

7. 

   Rated 5 out of 5

   Amazon Customer – October 17, 2022

   I just got the Panasonic Genius Microwave NN-SN68KS without all the numeric buttons and you don’t need them once you read the manual.

   This is a 1200 watt microwave with 12.4 amps so you have to have common sense and give it its own dedicated power outlet. I have mine running smooth with a common house lamp on the circuit and it’s doing great. If you have an old outlet be sure to ground it with a grounding screw and grounding wire with the adapter to put it in the wall. A standard 13 amp extension cord will work if you have to use an outlet in the next room like I did. If you try and run this on the same outlet as the refrigerator you’re pushing 19.5 amps and could have some issues. Same goes for a toaster oven which would be 21.4 amps which is a big no no for most common house outlets running at 15 amps max. I saw some guys review on here and he didn’t know much about electricity and was having breaker issues but just needed to use the next nearest power outlet to resolve his issue. This needs it’s own power outlet with maybe a common one bulb lamp hooked at the max.

   The food cooks awesome. It is genius!!!

   I love how you just have to press 2 buttons and listen for beeps to cook the food and it does everything for you.

   Learning to use this only takes about 10-15 minutes reading the manual. The notes are on the inside of the microwave when you open the door so you don’t have to memorize 16 codes.

   If you properly read the manual and use common sense you will love this microwave. It is so freaking amazing and my food cooks perfect with the Genius sensor.

   Tips: If you go manual be sure to adjust the power settings. If it doesn’t come out all the way cooked use the Reheat button and let the sensor cook your food the rest of the way for you. Works for me.

   Listen for the beeps and check the food if the Genius hasn’t stopped cooking it yet and your Frozen Food Entree is still in there and it smells good; check it if the Genius sensor tells you there is 5:30 remaining. I checked mine and the food was done and I stopped it early. If you let it go without common sense after beeps you might overcook your food. So far we haven’t overcooked anything and everything is all smiles and perfect.

   For some people it might seem a little overwhelming at first but if you read the manual and forums you understand the idea of how the sensor needs to detect steam and work and how it needs some of your attention sometimes when it’s cooking and everything comes out great.

   I literally have chills and goosebumps by how amazing this microwave works and how simple it actually is to use.

   Never microwave anything frozen on full power or you can break the magnetron. It needs you to either lower the power or turbo defrost or use the frozen food button.

   I think some people didn’t read the manual and freaked out.

   You don’t need all the numerical buttons with this microwave because it is high powered with an inverter and cooks fast and evenly. That’s why there are only 3 sets of numerical buttons in logical increments if you decide to cook it the old way manually without the Genius sensor. Anyone who complained is just behind the simple learning curve of a 15 minute manual read. In reward you get a microwave oven that cooks everything for you after you hit 2 buttons and don’t have to guess the times.

   F-ing awesome. I love it.

   So far so good.

8. 

   Rated 1 out of 5

   Caleb Hutchins – October 18, 2022

   Listen, I’m not the kind of person to write angry product reviews. I try to be an informed consumer, I research products before buying them, and I try not to assign blame where it isn’t deserved. But my experience with this microwave was ridiculous.

   Setup of the microwave out of the box was painless, pop the rotating tray inside, plug it in, you’re good to go. The sensor heating worked well, operation was reasonably quiet, no complaints! …for four days. On day five when attempting to defrost some hamburger, the microwave stopped working 30 seconds into a cycle and the display said “H97.” A quick look in the user manual said of this error simply: Contact Panasonic Support. And here my troubles began.

   Panasonic’s support website is labyrinthine, and does not list a support phone number. The first point of contact I could find was a live support chat. Clicking on the support chat link gave me a DNS error saying that the server could not be reached. I eventually figured out that the support chat line is only operated from Monday to Friday during Eastern Seaboard business hours, and outside of those hours they just… turn off the web server? Keep in mind that this is an international consumer electronics giant.

   Attempt #2 was when I found a separate page on the Panasonic website for making a service/repair request. Emailing the repair request email generated an automated email saying that I would get a reply within 48 hours. 48 hours later, I received an email telling me to call their support phone number, the one that was not listed anywhere on their website. But whatevs, I passed their first temple guard and now I had the magic number. I called the number, an automated voice told me that I could expect a 30 minute wait before hearing a human voice, and that I might be charged a $9.95 service fee just for calling them(!?). Ok, I’ll fight that battle when I get there. I follow through a nesting doll of “Press 1 for X, Press 2 for Y,” until I get to a menu for “Consumer Microwaves that display an H97 error.” Jackpot! I Press 1. The automated response is, “Visit the service request webpage to submit a repair request ticket. Have a nice day.”

   Listen, I’m not a luddite who is scared of phone robots. I know they serve a useful function by funneling calls to the appropriate channels of large corporations with millions of customers. But this particular phone robot made me want to travel back in time to 1995 and kill Dr. Myles Dyson before he can invent Skynet.

   I return to the computer the next day and try the support chat once more, making sure that I’m doing it during “banker’s hours.” The website does work this time, and I’m connected with what I’m fairly convinced was a human being. After asking the basic support questions, “model number, when did you buy it, did you try turning it off and on again,” I was given this stupendous piece of advice. By a paid human employee. Of the Panasonic Corporation, formerly Matsushita Electric Industrial Co., Ltd., established 1918.

   “I suggest you just return it to Amazon for a refund and buy another one.”

   Listen, I believe in science. I feel I know enough about electronics manufacturing to understand that sometimes, every once in a while, an appliance or device can be shipped with a defect, a bad inverter or a weak fuse. I know that my experience with Panasonic microwaves is not going to be a universal experience. Someone else’s Panasonic microwave might last for twenty years without a lick of trouble. But know that if you ever do experience a problem with your Panasonic microwave, and if you attempt to seek support from the Panasonic Corporation, you will be drawn into a Kafkaesque customer service nightmare that will make you want to brick yourself up in the wall of a Catholic Church and become an anchorite.

   I did return it to Amazon. I did receive a refund. I’m not buying another one.

9. 

   Rated 3 out of 5

   IS – January 2, 2023

   This review is for the NN-SN67KS. I was on the fence based on some of the reviews, but had to see for myself whether or not such a highly rated microwave was worth the trade-offs, price premium, and risk of failures. Was the inverter technology so life changing that I could put up with some of the negative points others brought up? Were the concerns even real? Here’s what I found.

   2.4GHz wifi interference: I was a bit skeptical, thinking there must have been something unique about the situations of reviewers that reported loss of wi-fi signal while this microwave was operating. Well, sure enough, while the microwave was running, here are some things I noticed. 1) my wireless IP security camera lost signal; 2) the video streaming to my google Chromecast got pixelated then paused and buffered; and 3) our wireless baby monitor (not network connected) lost signal. To be clear, these devices mentioned were all wirelessly connected via 2.4GHz. All devices that were connected via 5GHz (phone, iPad, etc.) were not affected at all. I can see this not being an issue at all If you only use fairly new devices and phones.

   Clock button: A couple users complained of having to set/re-enter the time every time they accidentally pressed the ‘clock’ button. Apparently, it was too easy to accidental hit the ‘clock’ button since it was right next to the ‘0’. This is a non-issue. If you accidentally hit the ‘clock’ button, you don’t have to re-enter the time. Just press ‘stop/reset’ button. This will cancel it and the time will show up again.

   Beep: It’s all perspective, but in my opinion, this had the least obtrusive and lowest volume “done cooking” beeps of all the microwaves I’ve ever heard. 5 short beeps. (long beeps always sound like they’re yelling at me). Note that opening the door will not stop the beeping. If you really wanted to, you can turn off all beeping sounds coming from this microwave, but you can only access this option when you first plug it in (or you can unplug and re-plug it in). Without pressing any other buttons first, press the ‘start’ button twice to access the option. Then the ‘timer’ button will allow you to cycle between on and off. Pg 11 of the manual covers this. Note that this will turn off all beeps including button presses.

   Light: In my opinion, it is on the dim side. The light itself is decently bright, but the problem is that it doesn’t cast a wide beam and there are defined shadowed sections where the light doesn’t hit. And while the dark grey interior gives it a modern look, it doesn’t reflect light like the more common white interiors, which makes matters worse. Not a deal breaker alone, but something that I had to get used to.

   Keypad buttons: – I found that this unit require noticeably harder keypad button presses. Coming from a unit with a more responsive keypad, it was a slight annoyance to have to pay attention to whether the keypress registered and whether I needed to shift my finger slightly or press harder.

   Other thoughts:
   – Of all the microwaves I’ve owned, this required the lightest touch to close the door. It follows that it also had the quietest latching sound. Overall, the mechanical build quality is top notch.
   – No one button start. Even the ‘Quick 30s’ button requires you to press the ‘start’ button. This was a big negative for me having come from a microwave that had one button start for 30sec as well as 1-6 minute cook times. But I knew this going in and thought it might be a small price to pay to have the inverter experience.
   – No flat plug. I used a 1ft flat plug “extension” cord since I needed it to sit against the wall with an outlet behind it. I posted a pic of the space behind the microwave. There are plastic standoffs that space the microwave a bit from the wall, but there’s zero chance the included straight plug will fit.
   – Another thing I noticed is that porcelain dinner plates and plastic splatter covers got much hotter (with the same temperature food) than with my previous microwave. I suspect this is related to the inverter technology. The thermal images in their marketing product pictures also seem to show a higher temperature mug, so probably not just my imagination.

   After 3 weeks of wanting to love it, ultimately, I ended up returning the unit. The little compromises just added up to be too much to put up with. After having to give up one button start, the additional trade offs of 1) the wifi interference, 2) keypad effort and 3) needing oven mitts to remove hot plates (a little exaggeration, but I certainly considered it on many occasions) was just a little too much. Who knows, maybe if I heated more frozen foods that tend to have cold spots (rather than just reheating refrigerated leftovers), perhaps the inverter technology would have been more life changing. Or maybe I’m missing the fact that it’s all about the sensor cooking (which I didn’t use) instead of the inverter technology. For whatever reason, people seem to love this microwave (Panasonics are also highest rated by Consumer Reports). But for me, it was just ok. In the end, this unit just made me realize what a major convenience it was to have one button start (specifically 1-6 minute). Anyway, good luck with your decision. I hope this review was helpful.

10. 

    Rated 5 out of 5

    Edward L. Wood – February 18, 2023

    I’ve had this microwave for 10+ months and every thing works fine. Only problem is learning how to use all the features. It is powerful you have to be careful you don’t overcook.